Castle Creations comes through

Started by bfeist, July 26, 2012, 04:09:50 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

Print
Go Down Pages1
User actions

bfeist

July 26, 2012, 04:09:50 PM Last Edit: July 26, 2012, 04:13:22 PM by bfeist
I sent back the ICE 75 that acted up in my Curtiss R3C-2 as well as a very old Phoenix 60 that burned out that's been kicking around my workshop for years. They sent me back a new ICE 75 under warranty for no charge, and replaced the Phoenix 60 with an ICE 100 for $70.

I'm a big fan of cheap ESCs from Hobby King, but it's also great when a high quality manufacturer provides high quality service.

Got the package today, now I need some planes to put them in!

Ededge2002

#1
July 26, 2012, 06:04:40 PM
I have several Castle esc's.  The confidence that i can push them along with the company backing up there products makes the price much less of a factor. 
Yea 400W/lb should about do it.. But wouldn't a nice round 500 be better?

bfeist

#2
July 26, 2012, 06:22:04 PM
Plus they're actually quite reasonably priced now. I bought the ICE 75 at hobby hobby in Mississauga for $100.

thehaze

#3
July 27, 2012, 09:57:57 AM
In my experience quality and service are the reason I buy stuff from the big name manufacturers. Returning stuff to HK is a pain in the you know what. Whereas every time I've had an issue with eflite or great planes I've had no trouble getting a replacement.

That doesn't mean that I don't use Hobby King stuff (I have lots of it) it just means that I balance my expectations of the product before I decide what application I'm going to use it for. The cheaper the plane (i.e. Formosa) the more HK stuff I put in it.
Takeoffs are optional. Landings are mandatory.

wollins

#4
July 28, 2012, 01:56:22 PM
Quote from: bfeist on July 26, 2012, 04:09:50 PM
I sent back the ICE 75 that acted up in my Curtiss R3C-2 as well as a very old Phoenix 60 that burned out that's been kicking around my workshop for years. They sent me back a new ICE 75 under warranty for no charge, and replaced the Phoenix 60 with an ICE 100 for $70.

I'm a big fan of cheap ESCs from Hobby King, but it's also great when a high quality manufacturer provides high quality service.

Got the package today, now I need some planes to put them in!

Hmmm ... I have one that I've been procrastinating on in terms of sending it back. When did you send yours and how long was the turnaround time?

Colin
|
|
|

Three things are certain ... Death, Taxes and CRASHIN'!

bfeist

#5
July 29, 2012, 05:44:13 PM
They responded as soon as they received it but then there was a shipping mixup and it took a couple of weeks to come back.
Print
Go Up Pages1
User actions