Customer service from Horizon

Started by Condor13, July 20, 2017, 11:50:45 AM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

Condor13

Two weeks ago I dropped my Spektrum DX 8, face down on the road, breaking both control sticks and the antenna. I mailed it to Horizon (C$34), using their pre-approval form.

They replaced both gimbals, the antenna, upgraded the software, tested it, all for no charge. The only cost to me was US$24 for shipping. Plus whatever FedEx will charge me.

FYI

JOHN

octagon

They really do have the best customer service of pretty much any company I know.
What could possibly go wrong?